Administrator Apprenticeship

As our new Administrator/Receptionist, you will:

• Be responsible for providing the first impression to those attending site. You will be a warm and welcoming presence, offering advice guidance and support as required
• Deal with service users, healthcare colleagues and other professionals over the phone, face to face and via email in a professional and courteous manner
• Use IT systems, clinical templates and data to ensure reporting is accurate.
• Take responsibility for ordering and maintaining site stock, ensuring all items are available, well organised, and kept fully up to date
• Escort visitors and contractors around the hub as and when required
• You will also be responsible for liaison with a range of agencies, internally and externally

• Must live in England and have done for last 3 years
• If a visa is required to work it must be valid for the duration of the apprenticeship
• Must not be undertaking a government funded training course at the same time
• Have not previously studied the same course content

Practice Plus Group are the UK’s leading independent provider of NHS services to over 40,000 patients in secure environments, always putting their needs first, regardless of their background. We aim to deliver a truly integrated model that will guide all groups involved in the judicial pathway to provide a more meaningful experience to the individuals involved.

Practice Plus Group’s purpose is to Unlock your best work life and we stand by our core values:

• we treat patients as they would like to be treated
• we act with integrity
• we embrace diversity
• we strive to do things better together

Qualifications and skills required:

• English grade 4 GCSE or equivalent level 2 qualification
• Math grade 4 GCSE- desirable 
• Ability to prioritise workload
  
• Willingness to work towards a level 2 Administration Assistant /Level 3 in Business Administration
• Excellent communication skills
• A non-judgmental and compassionate approach
• Good IT skills and IT literacy
• Ability to work within a busy environment

Our person-centred model is focused on providing meaningful pathways to anyone faced with criminal charges, as well as understanding what triggers and socio-economic circumstances might lead to people offending. We will treat individuals more holistically, focusing on the person and early intervention strategies to reduce risks and improve outcomes.